Our response to COVID-19
Published on October 14, 2020
At V!VA Retirement Communities, the safety and health of our Community Members, their families and our Team Members is our top priority.
Given the current pandemic’s elevated risk to older adults, we are being as transparent as possible regarding our response to this evolving situation. V!VA continues to monitor developments and recommendations around the pandemic through official federal and provincial sources, including Public Health, Ontario’s Chief Medical Officer of Health, the Retirement Home Regulatory Authority (RHRA), the Ministry of Seniors and Accessibility, and the Ontario Retirement Communities Association (ORCA).
Below is a summary of the latest protocols we have enacted to help reduce the risk to our Community Members and Team Members:
As of October 14, 2020
As per the RHRA’s requirements regarding retirement communities located in Alert or High Alert areas (currently, all V!VA locations aside from Waterside in Carleton Place), the following protocols are in place:
– Essential visitors are permitted under strict guidelines and must abide by our Visitor Code of Conduct and follow the steps in our Visitor Infection Prevention and Control (IPAC) package.
– In-person tours are not permitted. If you would like a tour, please contact your nearest V!VA location to arrange for a virtual tour.
If you have any questions regarding V!VA’s pandemic response, please contact your nearest V!VA Retirement Community and ask to speak with the Community Director or Wellness Manager.
Please check this page often for any updates regarding V!VA Retirement Communities’ pandemic response.